Privacy Policy

SHIP Co., Ltd. (hereinafter referred to as "Company") is committed to protecting the privacy of users of the services offered on this website. This Privacy Policy (hereinafter referred to as "Policy") outlines the Company's practices regarding the collection, use, and disclosure of users' personal information.

Article 1 (Personal Information)

"Personal Information" refers to information as defined in the Personal Information Protection Act, and relates to a living individual, including their name, date of birth, address, telephone number, contact information, and descriptions that can identify a specific individual. This also includes data related to appearance, fingerprints, vocal prints, and health insurance card numbers (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may request personal information such as your name, company name/affiliation, telephone number, and email address through inquiry forms and other means. Additionally, the Company may request personal information necessary for business purposes through email, telephone, or other communications in response to your inquiry.

Article 3 (Purpose of Collecting and Using Personal Information)

1. To provide and operate the Company's services.
2. To respond to user inquiries (including identity verification).
3. To send emails regarding new features, updates, campaigns, and other information related to the services users are using, as well as other services provided by the Company.
4. To contact users when necessary, including for maintenance notices and important announcements.
5. To identify users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes, and to deny access to the service.
6. To enable users to view, change, or delete their own registration information and to view their usage status.
7. For purposes related to the uses listed above.

Article 4 (Change of Purpose of Use)

1. The Company may change the purpose of use of personal information only when the new purpose is reasonably recognized as being related to the original purpose.
2. If the purpose of use is changed, the Company will notify users of the updated purpose or publish it on this website in accordance with procedures established by the Company.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company will not disclose personal information to third parties without the user's prior consent, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Act and other applicable laws and regulations.
   1. When it is necessary to protect a person’s life, body, or property, and consent cannot be obtained from the individual concerned.
   2. When it is especially necessary to improve public health or ensure the sound growth of a child, and consent cannot be obtained from the individual concerned.
   3. When cooperation with a national agency, local government, or an authorized party is required by law, and obtaining the individual’s consent may interfere with the execution of such duties.
   4. When the following matters have been notified or made public in advance, and the Company has filed a notification with the Personal Information Protection Commission:
      1. That the purpose of use includes provision to a third party.
      2. The items of data to be provided to a third party.
      3. The means or method of provision to a third party.
      4. That the provision of personal information to third parties will be discontinued upon request of the individual.
      5. The method for accepting requests from the individual.
   5. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be deemed to be a third party.
      1. When the Company entrusts all or part of the handling of personal information to a contractor within the scope necessary to achieve the purpose of use.
      2. When personal information is provided in connection with the succession of business due to a merger or other reason.
      3. When personal information is to be used jointly with a specific party, and the individual has been notified in advance, or such information has been made readily accessible to the individual, regarding the fact of such joint use, the items of personal information to be used jointly, the scope of parties involved, the purpose of use by such parties, and the name of the person or entity responsible for the management of such personal information.

Article 6 (Disclosure of Personal Information)

1. When requested by the individual to disclose their personal information, The Company shall, as a general rule, disclose such information to the individual within 30 days. However, if disclosure falls under any of the following cases, the Company may not disclose all or part of such information, and if a decision is made not to disclose, The Company shall notify the individual to that effect without delay. Please note that a fee of 1,000 yen per request shall be charged for the disclosure of personal information.
   1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
   2. When there is a risk of significantly impeding the proper execution of the Company's business.
   3. When disclosure would otherwise constitute a violation of laws or regulations.
2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical and characteristic information, shall not be disclosed as a general rule.

Article 7 (Correction and Deletion of Personal Information)

1. If the users’ personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as “Correction, etc.”) in accordance with the procedures established by the Company.
2. If the Company receives a request from a user in the preceding paragraph and determines that it is necessary to respond to the request, The Company shall correct the personal information without delay.
3. If the Company makes any corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make any corrections, etc., the Company will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If the Company is requested by the individual to suspend or erase the usage of personal information (hereinafter referred to as "Suspension of Usage") on the grounds that the personal information is being handled beyond the scope of the stated purpose of use, or the personal information was obtained by fraudulent means, the Company will conduct the necessary investigation without delay.
2. If the Company determines that it is necessary to respond to the request based on the investigation result in the preceding paragraph, the Company will implement Suspension of Usage without delay.
3. Should the Company decide to implement Suspension of Usage, etc., under the aforementioned provisions, or opt not to implement Suspension of Usage, etc., the user will be promptly notified.
4. Regardless of the previous two paragraphs, if Suspension of Usage involves significant costs or is deemed difficult, alternative measures necessary for protecting the user rights and interests may be implemented, and such alternatives will be taken.

Article 9 (Changes to Privacy Policy)

1. The contents of this policy may be changed without notice to users, except for laws and other matters otherwise specified in this policy.
2. Unless otherwise specified by the Company, the revised privacy policy will become effective from the time it is posted on this website.

Article 10 (Inquiries)

For inquiries regarding this policy, please contact us via the information below.

Company Name: SHIP Co., Ltd.（株式会社SHIP）
Head office location: 3F Tsuno Building, 1-4-11 Funai-machi, Oita City, Oita Prefecture 870-0021, Japan
Representative Director: Masahiro Ienaga
Contact: backoffice@ship-inc.jp