Privacy Policy

SHIP Co., Ltd. (hereinafter referred to as "Company") is committed to protecting the privacy of users of its services offered on this website (hereinafter referred to as "Service"). This Privacy Policy ("Policy") outlines the Company's practices regarding the collection, use, and disclosure of users' personal information.

Article 1 (Personal Information)

The article refers to “personal information” as defined in the Personal Information Protection Act, and has information regarding a living individual, including their name, date of birth, address, telephone number, contact information, and descriptions that can uniquely identify a person. This also encompasses data related to appearance, fingerprints, vocal prints, and health insurance cards (personal identification information).

Article 2 (Method of Collecting Personal Information)

During the registration process, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. Additionally, records of transactions, encompassing your personal information and details regarding payments conducted between you and our associates (referred to hereafter as "partners," which include information providers, advertisers, distributors, etc.), may be shared with these partners. The company may also collect transaction records and payment information, including personal information, from its business partners related to transactions between you and these partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The following are the purposes for which our company collects and uses personal information.

1. To provide and operate our services
2. To respond to inquiries from users (including verifying identity)
3. To send emails with information on new features, updated information, campaigns, etc. that the user is currently using and other services provided by our company
4. To contact you as needed, in cases such as maintenance and important notices
5. To identify users who violate the Terms of Use or who attempt to use the service for illegal or improper purposes, and refuse their use
6. To allow users to view, change, or delete their own registered information, and view their usage status
7. To bill users for usage fees for paid services
8. Purposes incidental to the purposes of use above

Article 4 (Change of Purpose of Use)

1. Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change
2. If the purpose of use is changed, the changed purpose will be notified to users or announced on this website by the method simplified by the Company

Article 5 (Provision of Personal Information to Third Parties)

1. Our company will not disclose personal information to third parties without the user's prior consent, except in the following cases and those permitted by the Personal Information Protection Act and other applicable laws and regulations
   1. When it is necessary to protect a person’s life, body, or property, and it becomes too difficult to obtain the consent of the person in question
   2. When it is especially necessary to improve public health or ensure the sound growth of a child, and when it is difficult to obtain the consent of the individual concerned
   3. When it is necessary to cooperate with a national agency, local government or a person entrusted by them in carrying out the affairs stipulated by law, obtaining the consent of the individual may bring risk or hinder the execution of affairs
   4. When the following matters have been notified or made public in advance and the Company has notified the Personal Information Protection Committee:
      1. Purpose of use includes provision to a third party
      2. Data items provided to the third party
      3. Means or methods of provision to a third party
      4. To stop providing personal information to third parties at the request of the person in question
      5. Accepting the person in question’s request
   5. Nonetheless, the provisions of the preceding paragraph, the information provider shall not be considered a third party in the following cases:
      1. When our company entrusts all or parts of the handling of personal information as required to fulfill the intended purpose
      2. When personal information is shared during business succession through merger or other circumstances
      3. If personal information is to be jointly used with a specific individual, please specify the information, the shared scope, the purpose of use, and provide advance notification of the responsible person's name or make it easily accessible

Article 6 (Disclosure of Personal Information)

1. Upon receiving a request from an individual to disclose personal information, we will promptly fulfill the request. However, in the circumstances outlined below, we may refrain from disclosing some or all of the information. If such a decision is made, we will immediately notify the individual in question. Please be aware that a fee of 1,000 yen will be applicable for each disclosure of personal information
   1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
   2. When there is a risk of significant hindrance to the proper implementation of our business and services
   3. In cases where it would violate other laws and regulations
2. Notwithstanding the specific provision of the preceding paragraph, as a general rule, information other than personal information, such as historical and characteristic information, will not be disclosed

Article 7 (Correction and Deletion of Personal Information)

1. If the users’ personal information held by the company is incorrect, the user may request the company to add, correct or delete the personal information (hereinafter referred to as “Correction, etc.”) according to the procedures established by the company
2. If the Company receives a request from a user in the preceding paragraph and determines that it is necessary to respond to the request, the company shall correct the personal information without delay
3. If the Company makes any corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make any corrections, etc., the company will notify the user of this without delay

Article 8 (Suspension of Use of Personal Information, etc.)

1. The company may suspend or erase the use of personal information (hereinafter referred to as “Suspension of usage”). If we are requested to do so, we will conduct the necessary investigation without delay
2. If the company determines that it is necessary to respond to the request based on the investigation result in the preceding paragraph, we will suspend the use of personal information without delay
3. Should the Company decide to suspend usage, etc., under the aforementioned provisions, or opt not to suspend usage, etc., the User will be promptly notified
4. Regardless of the previous two paragraphs, if suspending usage involves significant costs or is deemed too difficult, alternative measures necessary for protecting the user rights and interests may be implemented, and such alternatives will be pursued

Article 9 (Changes to Privacy Policy)

1. The contents of this policy may be changed without notice to users, except for laws and other matters otherwise specified in this policy
2. Unless otherwise specified by the company, the revised privacy policy will become effective from the time it is posted on this website

Article 10 (Inquiries)

For inquiries regarding this policy, please check the contact point below.

Head office location： 3F Building, 1-4-11 Funaimachi, Oita City, Oita Prefecture
Company Name：SHIP Co., Ltd.（株式会社SHIP）
Representative Director：Masahiro Ienaga
Contact：backoffice@ship-inc.jp